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Contact One Call Center is a family-owned business that has been providing 24/7 answering services to businesses of all sizes across the United States and Canada for over 40 years. The company was founded in 1980 by Judy Wood, who purchased a small Arizona-based answering service with a focus on delivering high-quality customer service. Over the years, Contact One Call Center has grown and expanded its services, serving clients in all 50 states and beyond.
The company prides itself on its commitment to high-quality customer service and has received numerous awards and recognition for its excellence in the industry. Contact One Call Center offers a wide range of services, including virtual receptionist services, appointment setting, medical answering services, call center support, and live chat support. They serve various industries such as physicians/healthcare, law offices and attorneys, spas and salons, small businesses, property management, and more.
With a team of carefully selected and highly trained agents based in Tucson, Arizona, Contact One Call Center provides seamless human response to ensure that customers receive personalized and professional assistance. Their agents have extensive knowledge and expertise in their clients' businesses to provide accurate and prompt support. The company is committed to creating a positive work environment for its employees and has a low turnover rate compared to the national average.
Contact One Call Center has received prestigious awards such as the Award of Excellence from the call center industry's national trade association for 15 consecutive years. They have also been recognized for their ethics by organizations like the Better Business Bureau. With their enduring commitment to customer service and employee satisfaction, Contact One Call Center aims to continue growing and providing exceptional support to its clients.